Account issues

How do I reset my Axis password?
If you have forgotten or need to reset your password, follow the steps below: Go to axis.ncetm.org.uk Click on ‘Login’ on the top right hands side of the...
Wed, 19 Jul, 2023 at 10:42 AM
I’ve not received a verification email
If you are setting your account in Axis and have triggered a verification email that hasn’t arrived, or if the verification email hasn’t arrived when trying...
Wed, 19 Jul, 2023 at 10:43 AM
I can’t create my Axis account as my TRN is already in use
If you are unable to create an Axis account due to your teacher reference number (TRN) already being in use, this is likely because you are currently partic...
Wed, 19 Jul, 2023 at 10:43 AM
I cannot login to my Axis account
From August 2023, all existing Axis account need to be upgraded. To complete the process, follow these steps: Go to axis.ncetm.org.uk Click on ‘Login’ on...
Wed, 19 Jul, 2023 at 10:43 AM
I don’t have an Axis account
Axis is the portal where you can access information about, and apply for, certain NCETM and Maths Hubs programmes and events, and their associated resources...
Wed, 19 Jul, 2023 at 10:43 AM
It says I don’t have an Axis account, but I do
When you go to Axis, click on the Login button, and then enter your email address, you may received an error message saying that you don’t have an Axis acco...
Wed, 19 Jul, 2023 at 10:43 AM
I can’t access the Mastering Number resources
If you are trying to access Mastering Number resources, and you have an existing Axis account (pre-August 2023), you will need to follow these steps to upgr...
Wed, 19 Jul, 2023 at 10:43 AM
How to setup MFA
If you’re having any issues using multi-factor authentication to login to Axis, please refer to the attached document for guidance. 
Tue, 6 Aug, 2024 at 2:40 PM