If you have forgotten or need to reset your password, follow the steps below:

  1. Go to axis.ncetm.org.uk
  2. Click on ‘Login’ on the top right hands side of the page
  3. Enter the email address you originally created your account with and click ‘Continue'
  4. Click on the ‘Forgot your password?’ link
  5. Enter your email address again and click on ’Send verification code'
  6. Check your email account for an email from NCETM <admin@tribaleducationservices.com> with the subject ‘Axis Email Verification Code’ and get the six-digit code (If you don’t receive this, check our 'I’ve not received a verification email’ article)
  7. Enter the code into the ‘Verification code’ field and click ‘Verify code'
  8. You will see a ’The code has been verified. You can now continue.’ message; click ‘Continue'
  9. Enter a new password, confirm it, and click ‘Continue'
  10. You will now be logged back into Axis